trying to connect to DynaSys
- Make sure you are not trying to get connected during DynaSys unavailability timeframe : from 00:30 to 01:30 AM CET / 06:30 pm to 07:30 pm EST / 07:30 pm to 08:30 pm BR time
- Check that your VPN is working. DynaSys is only accessible via intranet.
- Try to just “Sign out” and connect again. No password is needed when connecting (leave empty)
trying to connect to DynaSys
- You might be already connected, check if you already have a DynaSys window opened
- You didn't disconnect correctly last time you used the software, you need to wait few minutes before trying to reconnect
- A SBS employee might be using your profile to apply some changes in the database or in your workspace
- You lost connexion to the server, check if you still have access to the network.
It will comeback as soon as you get connected again.
A user is currently doing some modifications on the data
If an other connected user have all below conditions :
common DFU/SKU with you in its scope
open a Workspace with in it the same modificable data
→ the software automatically locks the data for 1 user exclusively to prevent from a double modification at the same time.
- This image says "All connexions have been locked by the administrator".
→ It happens when Master Data are being updated because administrators are managing sensitive data and they need no one on the server.
- Somebody has just changed the data you are trying to load, you need to press reload to apply new data changes before being able to see it.