Introduction

SalesForce CRM Training materials

Who's who in GBU CRM Team

CRM Champion: Jerry Fokas

Data Steward: Evita Markus

See full list of Process Owner and Key Users in Technology solutions HERE

Lead Management:

Our Marketing team in Technology Solutions assigns the Leads, that are entered in SalesForce CRM via the Solvay.com website (webforms), to the correct commercial owner (New Business development, Account Managers etc). 

Catarina Bariga from the Product Info Team in Portugal can help to assign leads to other GBU's if they don't belong to Technology Solutions