Introduction


 

 

Training materials


Training materials from each GBU are available in each GBU page. Short training material is available on the Home Page of the Solvay CRM Wiki.


 

Who's who in MBU CRM Team


CRM Champion: Christine Deteve


CRM Key Users by Region:

RegionKey User SALESKey User CUSTOMER SERVICE
CE EUROPEMiroslav KlibaniPhilippe Blesbois
NORDICS

Sergey Baronov

Christina Weiser

SE EUROPEMiraç CakirFiliz Diniz
SEAKritsana Rujipongpat
MEACandice Ingram
CARICAMOscar IglesiasMonica Tussie
SOUTH CONESilvia GaunaCristobal Torres
ANDEAN PACTAna Maria Candelaria SuarezAna Maria Candelaria Suarez
IndiaPratheep KumarKamlesh Sharma
KoreaEun-joo KimHaley Lyoo
JapanSeiko Nakahama


Note on GBU roll-outs


 

All GBUs are using the Core CRM except :

  • Composite material
  • Specialty Polymers is using a dedicated CRM Sales Force named ICARE (was existign prior to Core CRM)

More about the Program and the CRM roadmap is available on this page.