IS Applications support - FAQ

IS Applications means “Information Systems Applications”. 
This term is used to identify IT Applications such as programs or software like SAP, SRM7, Qlikview, Dynasis, Documentum, Salesforce ....

IS Infra means “Information Systems Infrastructure” This term includes hardware such as computers, printers, networks, telephones.
It also includes the local software installed on the PC (Microsoft office, Chrome…).
If you have an issue concerning IS Infrastructure, you can report it by contacting your local helpdesk available here.

The IS Applications Contact Center can be reached via Freshdesk tool or by phone on ** 9100 (Cheyenne Sites) or 351 21 831 9100.