The "Maintenance processing" in SAP covers all IT operations that support the different steps in the execution of Maintenance Works, from the initial request to the final completion of the works.
It is in line with the Solvay Work Order Management procedures (SolWoM) defined by Manufacturing Excellence.

The Maintenance Processing is based on 2 different documents in SAP:

2.1 Notification

    Notifications are used

• to inform the Maintenance department about a technical problem with an object (Functional location / Equipment) and request to perform necessary actions.
• to describe the technical problem and document the findings / repair that has been performed

2.2 Work Order

• Work Orders are is used
  • to plan, prepare and organize in detail the execution of maintenance works,
  • to trace the progress of the work performed,
  • to collect the costs for the maintenance activities. 

During the preparation and execution of the works, several activities are performed in SAP:

• Detail sequence of activities / workcenters involved to perform the work  → an operation is created for each work center intervening in the Order with description of the work.
• Reservation / purchasing of materials (spare parts) & services
• Scheduling of works - in most sites, using GWOS (Graphical work Order Scheduling)
• Print Shopfloor documents
• Inform the Progress of works
• Enter Time Confirmations for internal employees
• Confirm Services of subcontractors by entering Good receipts or Service entry sheets, including DCCS tools (Extranet Portal used by Suppliers to declare their activities, along with a transaction allowing the Maintenance Technicians to approve and control the supplier's declaration → overview of this tool Digital Cost Control of Services (called "GTBU" in France)" as well as the User Guide in English & French.

Note: The Maintenance processing also covers organization of regulatory/legal Inspections, with the "Basic Inspection"(BI) process. The details of BI can be access here.

Click on the headings in blue to access the document for each Maintenance Processing topics.

Click here to go to Plant Maintenance Main Page.