You have questions regarding Commercial Excellence processes (pricing, channel-to-market...) or tools (Salesforce.com, CRM Analytics, Price Advisor)

1. Refer to the training materials that we have created for you

2. Get in touch with your local Commercial Excellence contact:

   • Asia: Mildred ESTRADA / Linda SU / David Jiawei CHEN (China) 
   • Europe: Marie YEAGER
   • Latin America: Eduardo SCAVONE*
   • North America: Marie YEAGER
   • Global: Matthias BRAEM / Pam ACCARDI (Salesforce.com)

_{*50% dedicated to CommX} 

You have doubts / questions regarding data quality

1. Get in touch with Novecare Data Aministrator: Yoomi KIM

2. Create a Freshdesh ticket if you believe it is a technical problem