Frequently Asked Questions

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MASTER DATA 


REPORTING  

  

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Technical support on existing report

e.g.  There is an error message when I open a BW workbook or  I want to add a new caracteristic in an existing report 


Contact SBS support

https://solvay-support-assistant.appspot.com/




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Functional support on existing report

e.g.  I need help to start working with an existing application and create my personal workbook or  I need help to understand some caracteristics of an existing application


Contact SBS support

https://solvay-support-assistant.appspot.com/




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Need Specific support

e.g.  I would like the reporting platform to take over the maintenance of some reports used by the GBU or  I have questions on a report that is maintained by the reporting platform


Contact the Reporting Platform

SBS.FinanceSL-Reporting_Platform@solvay.com




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Create a new reporting application in a frame of a project

e.g.  I need a new report that doesn’t exist in the existing catalog of applications or  I would like a significative evolution of an existing application (new need, project having an impact on existing applications


Contact Data & Reporting team 

 Contact Fanny MAURICE




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Other topics

e.g. Authorization topics


Contact SBS support

 https://solvay-support-assistant.appspot.com/