Reference ticket : https://sbs-support.solvay.com/a/tickets/3535527

If the user is facing issue in uploading the files in documentum we have to inform the user to follow the below procedure :

• First we have to ask the user to check the computer version.
• If the user is using Windows 10 version, It is not coming with the Java installed, and to use D2 It's needed to have java.
• For checking whether java is installed in users computer we have to ask the user to follow below procedure :
  
      1) Go to Control panel: 
  
            
     
   2) In the tab programs, open 'Uninstall programs'
  
      
  3) Then, check if you have a java version in your computer :
  
      
  
  

• In case user doesn't have a java version installed in computer, We have to inform the user to contact local infrastructure team to provide a Java version.