DRAFT PAGE

Objective and Scope	Table of Contents
To be completed with a link to the training document

• SBS Support Maintenance → SBS CRM L3 : Anne Gilles (WW) / Ines Somatri (EU) / Nina Song (CN) / Dharmika Paladugu (US)
• Business team → Application manager - Product owner : Frederique Rivino
  Business user support : Flora Huang (CN) / Simona Caravetta (EU) / Suzanne Banks (US)
• SBS Evolutive Maintenance  
  SBS CRM functional analyst - Leila Radjah

  Technical support team

  • Waeg developer (CloudCraze) - Quentin Mathoux

  • SBS IS CRM developer - Rui Da Silva

  • SAP - Nicolas Balbiani

  • Webmethod coordinator - Olivier Hisler

To be completed:

• To be completed