
The OTIF-A is displayed as a bar/line combination chart that’s shows by period (Period can be month, quarter or year):

On the top right corner there is an overall indicator.
This indicator shows the total indicator for the selected period:
Difference with the graphic is that this display shows the indicators for the total period, not month by month.
By default the period is the last 6 months, but the number of months considered can be changed by moving the selection bar:
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The OTIF detail is shown as a pivot table with the period (Month, Quarter or year) in column as well as several indicators:
The row analysis can be changed between several axes by using the Cyclic selection.
The time dimension (month, quarter, and year) is based on the Order First ATP Good issue Date as below (in the sales order).
In the sales order (VA03) item view:

The following dimensions are available to filter. Not all are available in the cyclic (to display):
Legal Entity | Company shipping the goods |
Delivery Type | Classification of the deliveries by way: road, sea, air… |
IECRA name | Market selling the goods |
Mat. Ent. Grp | Classification of materials in "Material Enterprise Groups" |
Mat. Ent. GrpSub | Classification of materials in "Material Enterprise Sub Groups" |
Plant | Plant shipping the goods |
Product | Commercial product |
Prod Plant | Plant producing the goods (based on master data) |
Ship to | Customer to which the goods are delivered |
Zone | Zone of the Ship to |
Country | Country of the Ship To |
Ship to KA | Key Account Customer |
Not all orders are taken into account for the OTIF:
Commercial document type name | Commercial document type code |
FREE O CHARGE ORDER | FG |
SAMPLE ORDER | KL |
CONSIGNMENT RETURNS | KR |
CDE ACHAT INTER SOC. | NB |
RETURNS | RE |
BR RETURN_RHOD'S NF | ROB |
CDE ACHAT INTRA SOC. | UB |
BR FREE SAMPLES | ZAGR |
SAMPLE ORDER | ZKL |
BR RETURN_RHOD'S NF | ZRAG |
In practice this means including only TA (Standard Orders) and ZOR (Immediate Delivery)
The OTIF is displayed as a % of Order Items that are OTIF. The calculation is done for each order
Order items will be in full if the confirmed quantity is equal (more or less tolerances) to the delivered quantity. Both conditions have to be met:
Orders items are considered on time if the order first ATP goods issue date is equal to (more or less tolerances) the actual goods issue date. On time if:
Order [First ATP good issue date - DD/MM/YY] = [Despatch actual good issue DD/MM/YY]
If an order is delivered in several deliveries, we take the LAST one.
The First ATP goods issue date can be seen in either the Sales Order view (VA03):

The Actual Despatch Goods Issue date (=Shipment Completion Date) can be seen in the delivery:

Order item is On Time In Full if it’s both On Time and In Full.
The On Time and In Full calculations take into account some tolerances:

Some cases are considered as exceptions:
550 | TE-Pick-up date non-respected by cust. |
565 | TE-Pick-up date not respected but OTIF |
616 | DV-Waiting for pre shipment approval |
710 | OTIF-Cust new del date too late/process |
720 | OTIF but 1st commitment non updated CSO |
730 | OTIF-Regul swap / Toll / Advanced stock |
Customer pick up corresponds to all orders with the following incoterms:
Target for the OTIC-A can be shown or hidden using the “Show Target” flag.
Target is defined by the Dashboard Owner via an excel file.
Details for this indicator can be seen by using the following BO Query: