The forecasting accuracy page shows the Forecasting accuracy % (“FA”): this is the rate of the forecasts which are transformed into orders. In other words, it compares the actual demand versus the forecast and shows if the forecast was correct.
The definition of the Forecasting accuracy is:

The definition of i/N depends on the level of detail.
The result of the FA depends on at what level the delta ( ) calculation is done.
If you calculate the delta at a high level, then it means that you do not mind if the forecast was bad at a detailed level.
In this dashboard it was decided to provide the FA calculation:
Example:
The forecasts are done at a very detailed level, by ship to and material code:

The result of the FA for Johnson Matthey will be different depending on at which level the calculation is done.
In “FA by Ship to KA & Product”, the delta calculation is done for each KA / Product combination. The FA is then calculated based on that:

In this case the FA for the key account is 61%.
In “FA by Ship to KA & Product & Ship to”, the delta calculation is done for each KA / Product / Ship to combination. The FA is then calculated based on that:

With this calculation, the FA is 42%.
In this page you have 2 sets of graphics which show the data at 2 different levels of calculation:
Graph 1 “FA by Ship to KA & Product” & Graph 2 “FA by Ship to KA, Ship to & Product”.
You can change from one graphic to the other by clicking on the tab name:

The graphic can display the data in percentages (%), or in Tons (TO). You can toggle this by clicking on “In %” or “In TO” on top of the graph:
! Attachment Library^Documentation Detaillee - FA - In progress_html_18f6c372.png|height="179",width="311"!
Graphic shows:
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See below for the time dimension definition.

In the same way as the graphic, there are 2 sets of tables that show calculations are 2 different levels: “FA by Ship to KA & Product” and “FA by Ship to KA, Ship to & Product”.
You can change from one table to the other by clicking on the tab name.
In both cases the table shows the same key figures (different level of calculations):
The time dimension (month, quarter, and year) is based on:
Because the calculation of the Forecasting Accuracy depends on the level of detail selected, only a very limited number of dimensions work for this KPI:
Product | Commercial product |
Ship to KA | Key Account Customer |
Only Rare Earth GBU materials are shown. The GBU is defined by the profit center of each material/plant following the standard structure :
Material+Plant -> Profit Center -> VS -> CGU -> BU --> GBU
Only products with actual demand (Purchase orders) or with forecasts in APO are included.
Intercompany sales are excluded.
Target is defined as a fixed percentage. It can be shown on the graphic and is updated via an excel file by the dashboard owner (see main documentation page).
The detail of this KPI is available via the APO query “Z24 Basic DP: FA Evolution (M-1, M-2, M-3)”

Keep in mind when comparing the results that the delta between the forecast and actual demand has to be calculated at a specific level of aggregation.