The purpose of this procedure is to describe the necessary steps when there is the need to perform changes (creation, modification, block and delete) for Agent's in master data in the system PF1_050. Also, the various entities actors and its respective responsibilities. This procedure will also provide guidance for the necessary analysis made previous to the tasks explained. |
All these concern actions to be done, outside the Workflow.
In Agents, there is a creation of both a Customer and a Vendor. The data content of both must be coherent and respecting the rules described in this procedure.
When performing any action related with Agents manual maintenance, all the standard operational rules concerning data control and general process of Customers and Vendors apply.
Requests come from MBU Agency & Distribution Contracts Managers team (Hélène Geraci and Josiane Küpper). If not the request must be confirmed by this team (bank details included).
Prior to any creation, it is necessary to always check if the data being requested already exists in master data. As stated above, in Agents, there is a creation of both a Customer and a Vendor. Both have to be created with the same number (account group ZXAG).
Such number must be defined manually, not provided by the system. For this, a search has to be done to know all the Agent numbers that already exist in the system.
The transaction SE16_LFA1 will provide all the agents available in the system:

Then, if detected no duplication the creation can proceed.
Agents are created with a specific number:
| Number | Country |
|---|---|
| From 3900000 to 3904999 | Spain |
| From 3905000 to 3909999 | Portugal |
| From 3910000 to 3919999 | France |
| From 3920000 to 3929999 | Austria |
| From 3930000 to 3939999 | Other countries |
| From 3940000 to 3949999 | Italy |
| From 3950000 to 3959999 | Netherlands |
| From 3960000 to 3969999 | Switzerland |
| From 3970000 to 3979999 | Belgium |
| From 3980000 to 3989999 | UK |
| From 3990000 to 3999998 | Germany |
From the SE16_LFA1 it is retrieved the last number created. The new agent will be created with the next number (e.g. 3970046 is the last one, hence, the new one would be 3970047).

Once inside the input area, fill-in the mandatory fields with the data provided by the authorised requester.
Toggle between screens by using the buttons:
in order to fill-in the complete set of information provided.
The field "Authorization" (Control part) must be HQ.
Intragroup vendors must have the "Corporate Group" code 0000800001.

Once inside the input area, fill-in the mandatory fields with the data provided by the authorised requester.
The data should be as complete as possible and according to the rules defined for customer maintenance at client level.
Toggle between screens by using the buttons:
in order to fill-in the complete set of information provided.
The vendors code must be added to the field "Vendor".
The field "Authorization" (Control part) must be HQ.

Intragroup customers must have the "Corporate Group" code 0000800001.
The field "Customer Class" (Marketing tab) has to filled-in:
All the modifications done to the Vendor data must also be done to the Customer's data.
Prior to any modification as it happens with creation, it is mandatory to always check if the data being requested already exists in master data, namely, check for possible duplications (using XK03). For vendors manual modification, enter transaction XK02 and insert the mentioned vendor number. For customers manual modification, enter transaction XD02 and insert the mentioned customer number.
After entering, perform the changes entailed by the requester, having in mind that they must follow always the rules defined for vendor/customer maintenance at client level.
When unblocking an Agent, searches need to be done in master data, in order to avoid possible duplications (using XK03).
After these checks, if all the information is correct, the customer can be unblocked. In order to block or unblock a vendor/customer, transaction XK05 and XD05 are used or XK02 and XD02.
This section describes how to mark or unmark for deletion an existing Agent.
If there is no previous stage of unblocking an Agent, the point of 'Search for duplication' on the area concerning 'Block/Unblocking of Agents'must be done.
This section describes the necessary steps to be able to update bank account details in Agent.
Bank details updates (creation, modification or deletion) for Agents can only be performed if requested by the Specially authorized requesters (mentioned above on this procedure – please check index).
In order to have such case accepted the the specially authorized requesters must provide a document support of the origin of the request.
This document support can be:
If such document is not provided, it must be requested to the specially authorized requesters, as CODIFHQ can not perform the bank details update without such support.
If the request includes other updates (agent creation, update), they can be done without any constraint, as long as they do not concern bank details update.