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Test Case: Verify form and submission
| Instructions | Expected results | Test results | Remarks |
|---|---|---|---|
| You arrive in a website page. Fields are being displayed and visitor can start filling up. | ||
| 2. Select a Functionality (eg: Adhesion) | On selecting a functionality, ensure that there is a new question that is being displayed. | ||
| 3. Select a sub functionality (eg: Primer or Additives) | Ensure that you have 2 or more options. Please note that certain Functionalities do not have sub functionality options. | ||
4. Fill up the rest of the fields that have been displayed. | |||
| 5. Verify that the captcha is working. | |||
| 6. Verify that you are able to submit the form. | The form is successfully submitted. |
Test Case: Verify CASE creation in Salesforce
| Instructions | Expected results | Test results | Remarks |
|---|---|---|---|
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2. Go to Cases tab and select Webform New in the filter.
| Once you have selected Webform New, you will see a list of webforms that have been newly created. | ||
| 3. Open the detail webform by either clicking on the case number or the subject. Verify that all information filled in the form are being captured in the Webform Case. | The GBU is correctly captured based on the functionality and subfunctionality selected. Fields to check when in the detail of a Webform case:
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| 4. Verify that the case is automatically assigned to the right queue and right contact. | If GBU = Novecare, novecarecc@solvay.com receives. If GBU = Special Chem, gorgio.ligeri@solvay.com receives. If GBU = Specialty Polymers, the case will be sent to iCare CRM.
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