Table Of Contents

<style> .toc-macro ul {display: block; counter-reset: item} .toc-macro li {list-style-type:none} .toc-macro li:before {content: counters (item, ".")". "; counter-increment: item} </style>

Objective and Scope

Objective of this Procedure

This document describes how to create and maintain Work Instructions in Confluence, including approval process and best practices to be followed in order to ensure aligned maintenance approach between different domains and processes. 

Scope

Data Operations Team based in Riga is responsible to create and maintain Work Instructions for procedures in their scope, including customer, vendor and material data maintenance in Baan and SAP systems for GBU's within Riga Data Operation teams scope as well as Work Instructions for any other additional activities. 

Roles & responsibilities of each actor 

Editor (Data Operations Specialist L1/L2) - once a need for new work instructions or update of existing ones is identified Editor creates or updates the corresponding confluence page and submits it to Reviewer in a timely manner.  

Reviewer (Data Operations Manager) - 

Approver (IS Supply Chain M&S Data Architect) -  


Creating a new page

To create new page in Confluence press "Create" on the upper left corner. 


It's advised to use Riga Data Operations WI Template which provides general layout of the Work Instructions which includes:

  • Formatted Table of Contents
  • Back to top button


Once Template is open :

  • Change the parent page, if it's incorrect;
  •  Add labels to ensure that your page will appear correctly in the Data Operations space. 
  • Page title - add name of the work instructions.
  • Chapter name - add name of the chapters. Usually work instructions should start with "Objective and Scope". Can be completed later.
  • Body of the WI - add text of the work instructions. Can be completed later.

To save your progress press 

Pressing Publish will only save your progress and will make your instructions visible to other Editors only.






Best practices

Find below some best practices for maintaining the document. 

Feel free to switch this document to "Edit" mode to see the how these tools are used in practice.

You can also use "View Source" to see detailed view of the document.


Headers

In order for Table Of Contents to work correctly please use Header 1, Header 2 etc. for chapter headers.

After Header 1 use horizontal rule. 





Page Layout

Structure your page using Page Layout. 

  • Use do divide text into columns. For example, to one column for text, other for pictures. 
  • Add empty sections to create space between parts of the page.


Template layout

Please see below descriptions for the main sections of the template



<style>
#backToTopButton {
	position: fixed;
	right: 20px;
	bottom: 20px;
	Z-index: 1;
}
#ReqForTaxNr {
	overflow: auto !important;
}
</style>


Riga SC WI maintenance