Electronic signature is the possibility to sign electronically documents, without the need of printing, signing and scanning them. 

  • It allows to execute a contractual agreement between Solvay and employee or third party companies

  • In countries which accept electronically signed and executed documents as official instruments


Solvay can sign and create documents to be signed via Advanced Signature using  DocuSign Cloud Service, in compliance with regulations in Europe (eIDAS) and US (UETA and ESIGN) regulations.

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Electronic Signature helps Solvay to comply with Green IT objectives



Get started


If you want to start using eSignature in your processes follow these indications:

  1. Read this presentation with general information about the service.
  2. Contact your legal counsel or local lawyer to check if electronic signature can be used in your circumstances.
  3. Fill this form with the needed information.
  4. In a matter of days we will reach you to get more information and guide you in the next steps

In case you need support on the process or has other questions please submit a ticket using https://sbs-support.solvay.com indicating DocuSign in the Application name.



FAQ



Solvay has approved the usage of electronic signature via DocuSign in this countries: Belgium, France, Portugal, United States

Yes. The list can be extended as we launch new use cases in different countries. In case of doubt you can contact your legal counsel or local lawyer

If you want to have more information about the legal context of electronic signature in your country you can check the eSignature Legality Guide per country (provided by DocuSign).


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Every GBU, Function and country has a legal expert assigned. This person belongs to Legal department and is an expert in the laws that affect their perimeter. If you don't know whom to contact, check with your hierarchy to identify him/her.




How-to



If you have received a mail from DocuSign requesting you to sign a document, follow the instructions in the mail. The process guides you though the different steps. Action buttons are normally colored in yellow. At the end of the process is possible that you are asked for an authentication code. You normally have received that code from the contract creator via a different email, a phone call or an SMS. You have videos and tutorials in this page.

If what you want is to create a document and sign it, you first need to understand which are the different possibility you have and request to use use DocuSign (check previous section Get started)


If you need help using the tool you should contact your DocuSign key user for your process or use case (check with your hierarchy if needed). Take into account that the process behind each document is different depending on the use case or process in which you are working on.

If you have problems using the application you can also check videos and tutorials in this page or request help via the section Troubleshooting


There is criteria that has to be followed in order to start using electronic signature in your department. You have the most updated information in the eSignature Service presentation

More information and tutorials: DocuSign - Extra resources



Troubleshooting    


If you find problems using DocuSign please contact support via a new ticket in https://sbs-support.solvay.com indicating DocuSign in the Application name.







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