How to ask for assistance?

Dear iSource user,

For any question, issue and additional training, please:

• create a request in Freshdesk with the following information: 
  • Process : Data & Analysis
  • PTP-Subprocess: Purchasing Tools Support
  • PTP-Category: iSource

For any technical issues, please:

• contact: tech-support@zycus.com
• use the Live Engage for a direct chat with a Zycus technician.
  
  

For any question or issue regarding ZSN, please :

• contact: tech-support@zycus.com

In regards of account creation, please note that access to the platform is bound to training completion.

Thanks

iSource Team.