If a “B” appears in the “overall status of calculation of shipment”, this means the something else is incorrect with the shipment. There are several possibilities of why:
Partner/carrier might be missing:
- Double-click on the shipment
- Go to the “stages” tab
- Double-click on the shipment item line
- If no partner code is present, go back to the “stages” tab in the shipment’s main screen
- Cut/delete the current agent code and hit enter
- Re-enter the agent code and hit enter
- Retrigger the ZDFT output again
- Click on the “messages for current document” icon
- Select the “ZDFT” output option
- Click on the “further data” button
- Select option# 4 in the “dispatch time” drop down menu
- Click on the “back” arrow icon
- Click on the “save” icon to save all changes
- Verify the charges has calculated for the shipment cost line haul line
- Re-enter into the shipment
- Go to the “shipment cost cal” tab
- Click on the “shpmnt cst doc” button
- Verify “net value” has been calculated for the line haul line
- If yes, check the “transfer” checkbox for the line haul line
- Click on the “save” icon to transfer for payment
- If no, there may not be a rate for this route and/or carrier – see rating guide/GT Nexus
- If no rate listed in rating guide or GT Nexus, contact Siva for a rate
Shipment costs document might not have generated:
- Retrigger the ZDFT output via VT02N
- Save and re-verify the S/C document has been generated
Shipment cost might be missing:
- Check for rate in rating guide
- If available, update pricing in TK12 or create new pricing in TK11
- If not available, ask FFW for copy of BOL with rates
- When rec’d, create new pricing in TK11
- Reset the price in the Shipment Cost Document (VI02)
- Check the “transfer” checkbox and save
- Verify shipment is completely processed (all statuses should be in “C” status)