• Labware Customer Contact Update of Users

Transfer to next level-IS-IP-Quality-Infogene

Reference ticket

 https://sbs-support.solvay.com/a/tickets/4568828

• Job Portal Openings in Solvay One(Request for Avature )

Avature Job portal access issue, please transfer the ticket to Htr-SP Lisbon group in fresh desk

Reference ticket
https://sbs-support.solvay.com/a/tickets/3637880

• Digital Signage

If we receive any request for  Digital Signage / AppSpace, please inform it is handled by Infra team & transfer to L0 group

Reference ticket 

https://sbs-support.solvay.com/a/tickets/3718462

If We get any Ticket regarding Comment Deletion in Solvay one Articles ---- > we need to CAPG WEB team for doing this action.

• Tridion CCTS form access issue

If we receive any request for CCTS form access issue in Tridion, please transfer the ticket to IS-CAPG-LOT5 group and assign the agent as Reiner.hellstern.

Reference Ticket 

https://sbs-support.solvay.com/a/tickets/4821663

• SBS - HR Space access validation 
  

If we receive any request for SBS - HR Space access, please get approval from any one of the below members before providing access :

Tânia Marques

Ana Marques 

Lília Maneca

Reference Ticket

https://sbs-support.solvay.com/a/tickets/4859147