PROCEDURES

CUSTOMERS

• SAP WP1 Customer Request Requirements for Novecare

• Procedure Novecare EMEA

• Customer Segmentation Implementation Playbook v2

MATERIALS

PRICING

• Price Policy

• Incoterm

• Blocage for Manual Price

• Post invoicing

• Rebates

  • Rebates management Best Practices

  • Closing rebate agreement without payment

  • Closing rebate Agreement with payment
  • Rebate creation 9001 9002
  • Rebate creation 9003 9004
  • Template Year End Rebate

• Delegation of Authority - 2019 (version 5-3-2019)

INSTRUCTIONS

SAP BASIC SETTINGS

• SAP Basic Settings
• USER PROFILE - Parameter ID - SU3

CUSTOMERS

• Account & Contact Creation for Novecare - SFDC
• Contact Creation in Customer Master Data - ZWOC07T
• Customer Data cleansing in WP1

MATERIALS

COMPLIANCE

• Long Term Declaration LTD

PRICING

• Mass price upload template

PROCEDURES

• Document conformity
• Sample management 
• NOV- WP1 - Order cancellation , modification or completion - WW
• NOV -Express Delivery Management Procedure - WW
• NOV- WP1 - Minimum Order Value and Minimum Order Quantity - WW
• Goods return
• CMC Sample Order Management
• Direct Trading Third Party Order (TAS Category)
• Document attachment in Sales Orders
• Available to promise
• One time Customer - Usage and restrictions

INSTRUCTIONS

SALES ORDERS

• Standard Sales Order Management
• Modification of the delivery date in the sales order
• Free Orders KL/FG
• Consignement Stocks KB/KE
• Return order creation
• List of Sales Orders VA05
• Order book follow up ZWOCR05

TRADING

• Purchasing Order Management
• Migo

PROCEDURES

• Novecare Post Invoicing Good Practices
• eInvoice Italy_eDocument

INSTRUCTIONS

• Search Credit Manager - FD33

PROCEDURES

INSTRUCTIONS

• Splitting a delivery

• Day to day follow up / End of the month follow up
• For Analytics