Introduction 

The platform is designed to share commercial processes with customers (Solvay's externals). This implies data and documents sharing. Those ones are already existing in Solvay's IS, whether they are stored in Salesforce or Documentum referentials.

Therefore, few data are specifically managed in and for MSP.

Nevertheless, some MSP specific data are required : 

• A distributor can't be authorized to order samples from all the Solvay's catalog, or to download documents on every product. Indeed, Solvay and distributors are tied by a contract listing a limited number of product open for sale.
  • This business reality constraints MSP to apply a filter on a certain number of products
  • This filter applies to a corporate group
  • This is the Authorized Product List described below
• To automate sample request process, the manufacturing plant must be calculated. The process is described in Sample request Section, but sample center matrix tables are needed : 

  • Plant to Order

  • Country to SCM

  • Plant to SCM

  • SCM to Product

Authorized Product List (Distributers)

(SLV9_Customer_Product_Association__c)

Plant to Order

(SLV_Utility__c_plantToOrder)

Country to SCM

(SLV_Utility__c_countryToSCM)

Plant to SCM

(SLV_Utility__c_plantToSCM)

SCM to Product

(SLV_Utility__c_SCMToProduct)

Access to Documents (Customer)

The access to documents by the Customer (MSP Digital Assistant Profile) is controlled via the 'Markets' field in the Contact.

The Product have also a 'Markets' field, if the Market is available in the product and also available for the user in his/her contact the user will be able to search related documents (Except Regulatory Data Sheets).