Follow the steps to create a ticket for SAP access and issues in Freshdesk

  1. Login to customer portal
  2. Click on icon Ticket → new
  3. Fill the details like below for their corresponding stream with  their Solvay Email ID, Solvay ID and SAP system
  4. in Cc mention your Solvay stream leader mail ID and CGI stream leader mail ID along with other mail ID as shown



 

 

 

 

 

 

 

 

 

                                                 

solvay.png