Table of Contents



Version Control

Version

Date

Description

Author

V0.0

dd/mm/yyyy

Draft

<name>

V1.0


Final




New version due to Maintenance <name> / Project <name> Release:

<Jira # - short description>







Reference Documents

Description

Document Link

Data Model details (.xls)


Process Flow (draw.io)





Definitions

Abbreviation

Definition 

CRM

Customer Relationship Management











Functional Process – <Name of process>

Business Goals

<to describe the goals that the process wants to achieve, some examples for reference: harmize Opportunity reporting cross solvay, have a clear view on the opportunity pipeline and forecast>

Process Flow

<to describe Functional Process description by Actors, including the process flow, important to include business logic and expected  system behaviour>


<Instructions for functionals to build a Flow (these instructions should be deleted after the page is published:

step 1: build the flow using draw.io - Go to goole drive and add the add on

Step 2: build the flow, please see the example below for reference

Step 3: make sure it is stored in the google drive folder, TBD>

Step 4: On the flow created, go to File File > embed > IFrame > push Create button > copy the code generated

Step 5: on your confluence page edit the HTML component below and replace the code >

<iframe frameborder="0" style="width:100%;height:613px;" src="https://viewer.diagrams.net/?highlight=CCCCCC&edit=_blank&layers=1&nav=1#G1EfWG7ZwosRBgQbFZTLI84UufojyqWZp9"></iframe>



Use Cases

Use Cases & Actors

Data Model