Table of Contents



Version Control

Version

Date

Description

Author

V0.0

dd/mm/yyyy

Draft

<name>

V1.0


Final




New version due to Maintenance <name> / Project <name> Release:

<Jira # - short description>







Reference Documents

Description

Document Link

Data Model (draw.io)


Process Flow (draw.io)





Definitions

Abbreviation

Definition 

CRM

Customer Relationship Management











Functional Process – <Name of process>

Business Goals

<to describe the goals that the process wants to achieve, some examples for reference: harmize Opportunity reporting cross solvay, have a clear view on the opportunity pipeline and forecast>

Process Flow

<to describe Functional Process description by Actors, so the business rules and expected  system behaviour, also need to include the process flow >


<Instructions for functionals to build a Flow (these instructions should be deleted after the page is published:

step 1: build the flow using draw.io - Go to goole drive and add the add on

Step 2: build the flow, please see the example below for reference

Step 3: make sure it is stored in the google drive folder, https://drive.google.com/drive/folders/1dQz9HfEYZsHwZRRpl8k23QuYjNY85Vou>

Step 4: On the flow created, go to File File > embed > IFrame > push Create button > copy the code generated

Step 5: on your confluence page edit the HTML component below and replace the code >

<iframe frameborder="0" style="width:100%;height:613px;" src="https://viewer.diagrams.net/?highlight=CCCCCC&edit=_blank&layers=1&nav=1#G1EfWG7ZwosRBgQbFZTLI84UufojyqWZp9"></iframe>



Use Cases

<To describe the separate actions that each type of profile can do, this is to allow the security to be set up at object (CRUD) and feature level (Use case) use same process as decribed in the previous paragraf to build the flow>

Use Cases & Actors Diagram

<iframe frameborder="0" style="width:100%;height:644px;" src="https://viewer.diagrams.net/?highlight=0000ff&edit=_blank&layers=1&nav=1&page-id=qpnLP1ZsdvAeLqP9axGh#G1EfWG7ZwosRBgQbFZTLI84UufojyqWZp9"></iframe>


Data Model

<Susana to complete with the guidelines>


<iframe frameborder="0" style="width:100%;height:463px;" src="https://viewer.diagrams.net/?highlight=0000ff&edit=_blank&layers=1&nav=1&page-id=90yH8WU-XZ7rKjsRl8P8#G1EfWG7ZwosRBgQbFZTLI84UufojyqWZp9"></iframe>