(tick) If you have any issues, kindly go through the Appspace knowledge base 

and if no solution is found, please contact the Helpdesk.

Possible Issues Faced :

  • Endpoints (chromebox + screen):
    • I am not able to see my endpoints. 
    • There is a Network issue. 
    • The screen does not display my channel but it displays something else. 
  • Channels:
    • I am not able to view/access my channel. 
    • I cannot update my channel. 
  • Library:
    • I am not able to see my library anymore. 
    • I am not able to upload files into my library. 
  • Appspace
    • I cannot connect to my account. 

(tick) Who should I contact?

  • You can contact the Helpdesk for any question or issue about Digital signage. (thumbs up)


(tick) You can go through the Appspace knowledge base in order to learn more  about Appspace.(thumbs up)