RPA CHAMPION

    • Contribute to the awareness of RPA within Finance SL
    • Be the main point of contact for Smart Automation team in the Finance SL
    • Review the Design and UAT’s phases outcomes
    • Follow up the usage of the live bots for Finance
    • Lead change management initiatives in coordination with the Smart Automation team
    • Contribute to the standardization of activities to be robotized
    • Escalate robot-related issues within Finance
    • Support Finance SL on the identification of activities to be robotized










SMART AUTOMATION TEAM

    • Automate new activities
    • Monitor existing activities
    • Maintain existing activities (improvements and bugs' fixing)










ROBOT MANAGER

  •     For Live Robots:

    • Monitor execution results and robot performance (KIBANA)
    • Request for Robot execution adaptation at any relevant process change
    • Detail the analysis of activity exceptions
    • Inform IARM* team about any scope extension or process change for the robots with a Financial impact (via internal_audit_risk_management@solvay.com)

            *IARM - Internal Audit & Risk Management


  •   For Under construction robots:
    • “Meet” his/her Robot before the go-live to learn how it will work










ROBOT OWNER

  •     For Live Robots:

    • Follow up the FTE savings (forecasted vs realized)


  •   For Under construction robots:
    • Propose new ideas for RPA, by filling in the dedicated Google Form
    • Ensure standardization prior to RPA
    • Describe the AS IS process
    • Introduce the Robot to its new manager after UAT via clarification sessions, written communications, tutorial videos... 










END USERS

  • Acknowledge the existence of the live robots
  • Understand how the robots work
  • Know what are the actions/steps required from them on a given robot process (Robots’ User Guides)
  • Run the alternative manual process in case of robots’ disruption and/or bug
  • Contact the Smart Automation team (via ticketing), if any issue is detected on a given robot
  • Bonus: help the new colleagues to get to know our robots and how they work!!!