RPA CHAMPION

• • Contributing to the awareness of RPA within Finance SL
  • Being the main point of contact for Smart Automation team in the Finance SL
  • Reviewing the Design and UAT’s phases outcomes
  • Following-up the usage of the live bots for Finance
  • Leading change management initiatives in coordination with the Smart Automation team
  • Contributing to the standardization of activities to be robotized
  • Escalating robot-related issues within Finance
  • Supporting Finance SL on the identification of activities to be robotized

ROBOT MANAGER

•     For Live Robots:

  • Monitoring execution results and robot performance (KIBANA)
  • Requesting for Robot execution adaptation at any relevant process change
  • Detailing analysis of activity exceptions
  • Inform IARM* team about any scope extension or process change for the robots with a Financial impact (via internal_audit_risk_management@solvay.com)

          _{*IARM - Internal Audit & Risk Management}

•   For Under construction robots:
  • “Meeting” his/her Robot before the go-live to learn how it will work

ROBOT OWNER

•     For Live Robots:

  • Following-up the FTE savings (forecasted vs realized)

•   For Under construction robots:
  • Proposing new ideas for RPA, by filling in the dedicated Google Form
  • Ensuring standardization prior to RPA
  • Describing the AS IS process
  • Introducing the Robot to its new manager after UAT via clarification sessions, written communications, tutorial videos... 

END USERS

• Acknowledging the existence of the live robots
• Understanding how the robots work
• Knowing what are the actions/steps required from them on a given robot process (Robots’ User Guides)
• Running the alternative manual process in case of robots’ disruption and/or bug
• Contact the Smart Automation team (via ticketing), if any issue is detected on a given robot
• Bonus: help the new colleagues to get to know our robots and how they work!!!