This article outlines on how to handle a User Creation request from the users.
PI1 and SI1 systems requests should be handled in the PQ1_001 system. PI1 and SI1 systems are sensitive systems as mainly the finances are handled through this system. Solvay uses Central User Administration (CUA) configuration which helps manage all the user master records in the PI1 and SI1 client systems centrally from the PQ1_001 system. |
When the users asks for a creation of the user in the ticket in PI1 or SI1 system, then it can be identified as a User Creation. Alternatively, when the user does not exist in the system and the access has to be given to the user, then it is considered as a User Creation. These tickets may have the accompanying information like the Name of the User / ID, Reference User Name / ID, Systems, etc. Below is an example of how the ticket may look like.
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