View Source

This message means that the server is not active. It can be a planned maintenance or a problem on the network.

Syensqo IS - Customer Support > Different type of error messages > image2022-1-27_10-57-27.png

Solution : contact your key user or create a Service one ticket

This message means that you are not connected to the Solvay network.

Syensqo IS - Customer Support > Different type of error messages > image2022-1-27_11-53-29.png

Solution : check that you are connected to wifi or if you are on your VPN

"Service Unavailable"