This article Shows how to provide access in the case if the access is not an authorization issue.

Step-by-step guide

Reference Ticket: 

https://sbs-support.solvay.com/a/tickets/6581421

• suppose if the user is asking for the access in any of the SAP system but this is not an authorization issue 

         For example, you can see the below attached screen shot

• Then  in this case we have to contact to gustavo.ianelli@solvay.com then user will have all the access.