LucidChart is a web-based platform that allows users to collaborate on drawing, revising and sharing charts and diagrams (meant to replace Visio)


Use cases :

Process improvement

  • Business process flows
  • IT and service management workflows
  • Value stream maps
  • Piping and Instrumentation diagram

Whiteboarding / Brainstorming

  • Strategy planning
  • Brainstorming: post its, brown paper...
  • Retrospective meetings
  • PI/Sprint planning (agile methodology)
  • Mind maps

Project Management

  • Gantt charts: timeline + actions/tasks
  • Kanban boards: action tracker
  • Timelines
  • Roadmaps

UX/UI design

  • Wireframes, wireflows & mockups: where end users have to click and associated scenarii
  • Customer journey maps: process in finalization + brainstorm with customers
  • Empathy maps: brainstorming

Technical Systems

  • Cloud architecture diagrams
  • Product and software development
  • Network diagrams
  • Entity Relationship diagrams
  • Unified Modeling Language diagrams

Organizational optimization

  • Org charts
  • Staffing planning
  • Sales account maps


Contact : $gpcsupport-lucidchart


Clic here to see how to request a full Lucidchart license.


2 types of licenses

  • View only
  • Edition

You are automatically granted a viwer license when you want to access a document created by someone else but you need to request the full license to create and edit documents. 


See on the table the differencies between the 2 licenses. 

View-only users can

Request a license
Own documents that they owned prior to joining the Enterprise account
Access their documents page and manage documents* (delete/restore and move into/out of folders
Download document
View, comment on, and share documents* via email and access links

View-only users cannot

Create documents and folders (includes import and duplication)
Edit documents (includes renaming)
Publish documents via URL or embed code



 Get started

 FAQ

 How-to

 Troubleshooting