PF1 is the Production Environment.
Ticket :-
https://sbs-support.solvay.com/a/tickets/6463374
The problem in this ticket is that was requested to Reactivate of user RU40154, but the user has been globally locked on all systems since 28/11/2016.

The problem is that in GUDSYS for the Personal Identification we had two users (one temporary user and the user RU40154 - same person).

Normally when a user is deactivate globally and the reactivation is requested, the rule is that HTR creates a new user with new credentials.

Normally when a user has been globally deactivated for some time and the reactivation is requested, the rule is that HTR creates a new user with new credentials.
Since this change of userid was not appreciates to, after discussion with HTR has reactivated the userid RU40154.