Use this link to get to Service One and ask for support: https://solvay-dwp.onbmc.com/dwp/app/


Report an incident (including DynaSys BW report issue on Data Consistency)

1) Once you have reached Digital workplace website, click on "Submit your request"

2) Select DynaSys DP or DiP-PP application






3) 

4) After having fullfilled all mandatory fields, click on "Submit Request"




Request for a Service (including DynaSys BW report evolution)

Please note that if you are not identified as a DynaSys Key Users for your GBU/DynaSys module, you request will be submitted for Approval to the GBU Key Users.

1) Search for DynaSys services

Then click on "Request now" or on the corresponding catalog item.

  • Search for DynaSys

or Browse in the catalog :


2) Select the Request Type

3) After having full-filled all mandatory fields, click on "Submit Request"

Request for a DynaSys Access


1) Click on "Application Access Request (Generic)"

Note : Don't select 

If you are requesting access for an other user, click on 'Edit' and select the user :

Then click on 'Request Now'




2) Select the Request Type

3) Select the Application

4) Provide the Request Access details

For DynaSys DP :

  • User role
  • User scope

(Refer to your GBU Wiki page on User role/scope for more details or to your DynaSys referent)

For DynaSys DiP-PP :

  • User role
  • User scope

4) After having full-filled all mandatory fields, click on "Submit Request"