This article outlines the process which needs to be followed when managing access in the SAP GWP - NEPTUNE system
SAP GWP - NEPTUNE is the production system
SAP GWD - NEPTUNE is the DEVELOPMENT system
SAP GWQ - NEPTUNE is the Quality system
The tickets for the management of users in the SAP GWP - NEPTUNE systems can be of different types. These can be :
When we receive User Creations, after we check the approvals, we always need either the Reference User or the list of all the roles which have to be added to the user. In this case of the new user creation, if the user only mentions the
transactions which the user needs, then it is always a good idea to ask for the Reference User as otherwise the role added or the solution provided might not be too accurate Once we have the required information, the user group has
be set in the Logon Data tab and the roles have to be added to the user account using the IDM (Identity Management) through the Permissions tab
****If the user belongs to GBU :- composite material :-
Ticket:-
https://sbs-support.solvay.com/a/tickets/6029463
PR: COMPMAT - NEPTUNE - IM PRODUCTION
****IF THE GBU :- OTHER THEN COMPOSITE MATERIAL :-
Reference ticket :-
https://solvay-smartit.onbmc.com/smartit/app/#/workorder/AGGEMRVSDG4EQARI5A1HRH5PZEY17T
As we can see in the above ticket USER BELONGS TO GBU :- GBU SODA ASH AND DERIVATIVES
**IN GWP IF THE GBU IS OTHER THEN COMPOSITE MATERIAL THEN WE HAVE TO FOLLOW THE BELOW SAME PROCESS FOR EVERY CASE
STEP BY STEP GUIDE :-
1. We will check the USER ID IN SAP LOGON if the user is existing or not by using transaction SU01D
AND WE WILL COPY THE INDIRECT ROLES OF THE REFERENCE USER AND WE WILL ASSIGN TO USER IN IDM
Once this is done and saved in the IDM, we need to mirror the values in the SAP GWP system tabs of the Reference User to the user who needs the access. This includes the information in the tabs Logon Data, Defaults and Parameters. This is followed by the password reset and the same is informed to the user and the ticket is Resolved.
In case of a Transaction Access, the corresponding role to the transaction has to be found out through the transaction SUIM (User Information System → Roles → Roles by Complex Selection Criteria) based on the users Existing roles, Country, GBU, Function, etc.
Once the role is found out, the same is assigned to the user in the IDM and ticket is Resolved.
Missing Access is handled similar to the Transaction access. The only difference would be that the Object and the Object value will be different. The Object and the Object values are obtain by the SU53 screenshots or the text files which is sent by the user.
Once the role is found out, the same is assigned to the user in the IDM and ticket is Resolved.
The user unlock and the validity extensions are supposed to be done through the IDM through the Logon Data tab and the same is reflected in the system. The password resets are all done directly in the system and have to be done always while performing a new user creation.
USER UNLOCK :-
STEP BY STEP GUIDE :-
After entering the user id click on Highlighted specs sign it will take us in the below attached screenshot
Check in LOGON DATA tab always you can find there if the user is locked or USER IS Active if the user it will show " USER IS LOCKED " BUT IN THE BELOW ATTACHED SCREENSHOT WE CAN SEE USER IS ACTIVE
https://docs.google.com/document/d/1aTLwZssalj7422FsPNzC0jOVG5TjaVatxR9Jb5tzmKc/edit
PASSWORD RESET :-
For the password reset we have to use the following transaction IN SAP LOGON
Transaction :- ZCA_USER_PARAM
https://sbs-support.solvay.com/a/tickets/6270624
Veerle Ravijts ( veerle.ravijts@solvay.com ) OR Nipun Tomar ( nipun.tomar@solvay.com )
for example you can see the attached below screenshot :-
We can check it again by the single click in the LOGON DATA TAB inside the required mentioned SAP System
for example you can see the attached the below screenshot :-
