There will be scenario's where the approver might change. The approver change needs to be done in Helix(Service One) tool as well so that manual approvals can be reduced.
To change the approvers, the action is taken care by Infosys team.
We need to guide the users who request this change to open a ticket.
2. Under Module, choose as Foundation data-ITSM
Note: Please fill the other relevant options available in the form. And the request will be routed to the correct team, who can help with the approver changes.