Updated:  June 10, 2024

Table of Contents


Requirements

The transport regulations require the implementation of proper emergency procedures in the event of any incident that may affect safety during the carriage (off site), loading or unloading (on site) of dangerous goods.

Implementing appropriate emergency response systems allows Solvay to:

  • Reduce the real financial and reputational risks of a poorly handled incident.

  • Increase its competitiveness through corporate social responsibility (CSR) or as part of its Responsible Care programme.

  • Emergency procedures must provide effective and efficient management in order to:
    1. Minimize impact to community, property and environment.
    2. Provide adequate resources (internal and external).
    3. Develop and maintain a reliable system that ensures appropriate response time in case of emergencies.
    4. Ensure that each distribution incident is analyzed to identify root causes and lessons learned for prevention.
    5. Be applicable to all transportation modes and to all distribution points (owned or contracted sites).

Emergency Response levels

Usually, three emergency response levels are considered:

  • Level 1: providing by phone : information on the hazards of the transported goods and guidance regarding the emergency response to an incident involving those goods

  • Level 2: advising at the scene of the emergency

  • Level 3: sending a squad with material to intervene at the scene of the emergency

Specialized contractors for Level 2/3 response

  • The global database of chemical spill responders, ChemRespond ( www.chemrespond.com ) which is free to the Carechem customers

  • The recommended suppliers for Level 2 / Level 3 for all the zones are:

    • OURAY - 24/7 EMERGENCY RESPONSE: +1-303-593-2087 or 1-866-897-2779
    • AXA XL USA - 24/7 EMERGENCY RESPONSE: (+1) 800-432-2481

AXA XL – CEDRE for Rest of the World Locations where Language is English, Spanish, French

24/7 EMERGENCY RESPONSE:   +33 (0)2 98 33 10 10 (English)   (https://wwz.cedre.fr/en)

High Consequence Dangerous Goods (HCDG)

The Global 24-Hour Emergency Response Level 1 within Solvay

Solvay has registered for:

NCEC's multilingual service provides advice in the caller's language for the chosen regions/languages and in accordance with regulatory demands.


Emergency Telephone Numbers

To be used for emergencies involving a spill, leak, fire, exposure or accident contact with product.


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2024_05_SYENSQO_EMERGENCY CONTACTS BY GBU

Emergency telephone numbers – Solvay (142 Ko)



Implementation of Emergency Procedures

The Emergency Response Guidebook (first edition ERG2016 - New edition ERG2020) was developed jointly by Transport Canada (TC), the U.S. Department of Transportation (DOT), the Secretariat of Transport and Communications of Mexico (SCT) and with the collaboration of CIQUIME (Centro de Informaciòn Quìmica para Emergencias) of Argentina, for use by fire fighters, police, and other emergency services personnel who may be the first to arrive at the scene of a transportation incident involving dangerous goods.The Emergency Response Guidebook is primarily a guide to aid first responders in quickly identifying the specific or generic hazards of the material(s) involved in the incident, and protecting themselves and the general public during the initial response phase of the incident.


Emergency Response Guidebook 2020


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Emergency Response Guidebook 2020

ICE is the pan-European transport emergency response scheme, created by Cefic in 1991 to provide assistance to the public emergency services in case of accidents during the transport of chemical products in Europe.


How does ICE operate?

In case of a transport accident public emergency services normally try to contact the supplier of the goods involved. If this is not possible, the national scheme offers them 24/day the opportunity to contact other companies, knowledgeable about the product involved.


The following chart illustrates the typical flow of response in transport emergencies.

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