Customer data 

a) Received from Carlos for Novecare price optimization tool 

CustomerSold-To revenue (EUR) excl. CPCYesBW P&L or Order QueryHighN/A
CustomerCustomer SegmentYesBW P&L or Order Query OR Salesforce Customer DataHighGBU Customer Segment
CustomerCustomer centralization?NoTBCLow
CustomerSold-To Group revenue (EUR) excl. Sold-ToYesBW P&L or Order QueryMedium
CustomerEnterprise segmentYes
Not in initial scopeEnterprise segment


b) Received by Leo (May 11)

Historical

MonthIncotermsSource SystemMaterial CodeShip-To CodeGroup of ActivityCountry (Ship-To)Country (Sold-To)GBU RegionEnd UseGBU Product FamilyEnterprise SegmentMarketGBU Customer SegmentGroup Customer SegmentProduct NameProduct CodeProduct Brand NameSales (€)Unit Price (€/KG)Volumes (KG)Last Invoice Price (€/KG)

Forecast

GBUMonthIncotermsSource SystemMaterial NameMaterial CodeShip-To NameShip-To CodeSold-To NameSold-To CodeSold-To GroupShipping PlantManufacturing PlantGroup of ActivityCountry (Ship-To)Country (Sold-To)GBU RegionEnd UseGBU Product FamilyEnterprise SegmentMarketGBU Customer SegmentGroup Customer SegmentProduct NameProduct CodeProduct Brand NameFcst Sales [Est Act] (€)Fcst Volume [Est Act] (KG)Fcst Unit Price [Est Act] (€/KG)Last Invoice Price (€/KG)
BW P&L
ICM/Sales Order
QV: QVSBS_BW_QRY_CPCOPA03_0001
BW P&L

Integrated Unit cost
QVSBS_QRY_MVCOPA06_0001
BW (Global Sales)

Order Book
QVSD_BW_QRY_MVSDSO41_SD004
BW (Global Sales) - Review

Budget & BFR
QV_BW_QRY_MVSDSO61_0001
Manufacturing Variable Costs
QV_BW_QRY_CPCOPC04_0001
Sales Forecast Revenue QV_BW_QRY_CPCOPC07_0001


Transactional data from BW and  dimension from Salsforce (ID of customer/Account  and SAP code from salesforce  to join )

First customer is created in SAP and after a certain time window that record is forced to sales force that's why there might be rarely a gap between the two 

Customer group from salesforce or BW 

Always customer data is searched from BW and when needed will be enriched from salesforce


C) Used in transparency dashboard 



Source  Technical name of the fieldBW query Update Frequency Attributes Transformation/RulesReference data (Change in data feed→ delta )Made/New in transparency dashboard COMMENTUser story 
Corp region ship toRegion of the ship toBW[0COUNTRY__C_GZONE] if empty -> [C_SHIPTID__C_GZONE] (ShipTo Region !!!)

QV_BW_QRY_MVSDSO61_0001

QV_BW_QRY_CPCOPC07_0001








Corp region sold toGeo region of the Sold To (invoiced party)









Country ship toCountry of the customer deliveredBW

[4CPCOPA03-SHIP_COUNTRY] Country of destination

[10COUNTRY] Ship-to party > Country (Name)

C_SHTCTRY

QVSBS_BW_QRY_CPCOPA03_0001

QV_BW_QRY_MVSDSO61_0001

QV_BW_QRY_CPCOPC07_0001








For those with more than one query mapping, it is better to address the with BW cube directly (the main reason for this is that data might not be available in all queries for example for a customer)




Country sold toCountry of the Sold To (invoiced party)
"[0COUNTRY] Country if empty => [C_SHIPTID] Ship-to party\Attributes\[0COUNTRY] Country key" QV_BW_QRY_MVSDSO61_0001






Customer segmentationFunctionality in Salesforce.com allowing you to link an account to your GBU. By doing so, you can easily find active accounts for your GBU through specific views and report on them

Bus_Rank__Corp_

Map on P&L info


QV_BW_QRY_MVSDSO61_0001

QV_BW_QRY_CPCOPC07_0001









Final consignee= ship to kAAllow to capture internal sales for SpP

QVSBS_BW_QRY_CPCOPA03_0001




SAME CUSTOMERS THEY HAVE different name in various sources from SAP to BW
Final consignee groupGroup of final consignees









Final CustomerSpecific for SpP: Any entity using a Solvay Specialty Polymers product
RULE : IF Final_Consignee_Group is Empty or not assigned, Then Sold-to group, Else Final_Consignee_Group


QVSBS_BW_QRY_CPCOPA03_0001






GBU Customer SegmentGBU customer segmentation is managed by GBU CE Teams in SFDC. So a customer receiving different service levels could be classified as KA for one GBU and Standard for other. Exceptions: GSKA- they remain GSKA for all GBUs.Salesforce

 GBU_Account_Type__c from SLV_INVOLVED_GBU_C searches within the fields "RCS ID", "PRS ID" and "Other ERP ID" within each account and respective source system in order to show the sales figures in Analytics

Map on P&L info

QV_BW_QRY_CPCOPC07_0001






GBU regionCustomize dimension to reflect the pricing organisation of the GBUs
SpP : ECCO region
Novecare/TS : Region of Ship to with MX moved to LATAM
Aroma = Region H1
Made in transparency dashboard Map on P&L infoQV_BW_QRY_CPCOPC07_0001

There are correction from BW → based on application requirements there are some rules 

china is under spp but for novecare will be under asia 
GBU Zone H1Type of region in BW (used as GBU region for Aroma)Made in transparency dashboard 
QV_BW_QRY_MVSDSO61_0001

There are correction from BW 

It can be under activity 
GBU Zone H2Type of subregion in BW (used for Logistics forecast calculation)Made in transparency dashboard 
QV_BW_QRY_MVSDSO61_0001

There are correction from BW 



Group Customer segment/GBR GBU SegmentIt uses the highest customer segment of a GBU and classifies it as Corporate C Segmentation. This dimension is relevent for corporate views only to avoid double counting of accounts.

BW or salesforce (To check)

GBR is a master data (where)








there are GBU segmentation and solvay segmentation . For solvay one can be considered as dimension but not the GBU one
Sales repAccount manager in charge of a customer
For SpP, Sales rep of Sold to is used (if empty Sales rep of Ship to)
For others GBU, Sales rep of Ship to is used
BW → to consider getting it directly from SF 

QVSBS_BW_QRY_CPCOPA03_0001

QV_BW_QRY_MVSDSO61_0001






Problem: Comming from SF and used in BW . Should be considered to come from SF 

Customer can have various Sales rep


Ship to nameSAP customer to whom Solvay is shipping the productsBW

QVSBS_BW_QRY_CPCOPA03_0001

QV_BW_QRY_MVSDSO61_0001

QV_BW_QRY_CPCOPC07_0001






Customer: ship to, sold to, ship to KA
Ship to codeSAP code for customer to whom Solvay is shipping the productsSAP






Customer: ship to, sold to, ship to KA
Ship to KA (final consignee for SPP)Dimension used to capture indirect sales

QVSBS_BW_QRY_CPCOPA03_0001

QV_BW_QRY_MVSDSO61_0001






Customer: ship to, sold to, ship to KA

check transformation from master table to BW 


Ship to stateCountry of the Ship toBW






not important 
Ship to townCity of the Ship toBW






not important 
SHIP_TO_GROUP=customer group 

Decide to get from SF or BW 








Customer hirarchy 
Shipping PlantPlant from which the material is ship to a customer

QV_BW_QRY_CPCOPC07_0001






Sold toSAP customer to whom Solvay is selling

QVSD_BW_QRY_MVSDSO41_SD004

QV_BW_QRY_MVSDSO61_0001

QV_BW_QRY_CPCOPC07_0001








Sold to codeSAP code used to describe the sold to entity









Sold to group= customer groupA Corporate Group allows to create an account hierarchy in Salesforce.com. It groups all the accounts which are part of a same 'legal' entity. The Group is based on the nature of the account, not based on GBU/BU criteria, nor on business rationales. It can be built in the system through a 'Parent account' relationship.

QVSBS_BW_QRY_CPCOPA03_0001

QV_BW_QRY_MVSDSO61_0001








Sold_to_group_codeGrouping of Sold tos