Sprint Achievements
Below are some of the critically and highest prioritized work completed and released (or scheduled for release)
- Focus on Ergonomics UX Redesign for ServiceOne - UX Improvements achieved
- Home page & Catalog redesign
- Renaming of service requests and catalogue categories for simplification as recommended by business and key users
- LABPC Service
- Admin/Generic Account Request Service
- Onboarding and Offboarding
- Onboarding and offboarding dates in Child Work Orders
- Novecare SR + New dashboard for Novecare
- Case Template for Unallocated payment and auto-categorize
- Request title for Account Receivables, Request payment, and Credit Management Support Groups
- offboarding US - Notification
- Onboarding NIST
- Updated offboarding cases to have SLA
- Onboarding simplification
- Critical and High requests and other requests delivered
- New Service: Maintain a source list
- Updated Payment Type (incl. self-billing)
- Smart IT Ticket Console filter related to VIP
- Decommission access IT HR Applications
- Update Request Credit Information Service
- Workflow for GUDSIS Decomm
- Developed a "Crossboard Employee or Contingent Worker" SR - International Transfer Settings
- Developed a "Crossboard Employee or Contingent Worker" SR - National Transfer Settings
- GBU from EC dynamic field as a column for case management
- Country of the dynamic requester field as a column for case management
Issues
Priority Chart
Development Work (Guided) Epics & Releases Roadmap
