ServiceOne Sprint 1 - 23 Report
Date

Report in progress 

Start

 

End 

  

Sprint  Goal(s) Implement HR Catalog Revamp
Completed Story Points 119

Sprint Achievements Summary


Main changes coming from SBS & ITSM    

  • Service Line levels to be in separate section as dynamic fields
  • Update the Learning & Development HR catalog
  • Configure promotion catalog
  • Configure Org Charts & Personal Data Catalog
  • Update "Security Clearance" servie request description
  • Update "Certificates | Permits | Forms" service request description
  • Update "One Pulse Survey" service request description
  • Adapt "Tier 4 without having Tier 3" in case management
  • Update "GDPR" service request description
  • Modify "Employee Data & Documents" services
  • Remove Payroll category from HR Catalog and the 2 service requests
  • Create Service Request "Compensation Campaign"
  • Create Service Request "Payroll tool access"
  • Create new service "Special Payments & deductions"
  • Create HR Category "Benefits"
  • Update "Time Management" service request
  • Create new service "Payslip Request/ Information/ Clarification" request
  • Modify Service Request "Wevideo" Description
  • Automate creation of HR cases with specific GForm
  • Change link in Finance Service
  • Replace and Update the HR Catalogue category "HR Tools" with "HR Reports"
  • Update "Sold-to / Payer - Extend to Sales Area (Single/Mass)" Service Request
  • Replace receiving email Service One Finance Catalog
  • Change the support group destination for HR Request
  • Have a Tier 4 set up for T&E - Questions for SBS service
  • Create a new Service Request "Contract extension" in HR
  • Update T&E Catalog (description, name, links..)
  • Update the email address "Create or update a vendor bank account" service
  • Offboarding and Crossboarding - Validation rule regarding "request for" field
  • Adding new dynamic field to several Global Trade Services

Sprint 1 - 23 Jira Link

Release Versions 

ServiceOne Backlog


Timeline Roadmap

Development Work (Guided) Epics & Releases Roadmap