Introduction


SalesForce CRM Training materials

FAQ

Detailed Training Material:

Other Important Links:

(Application Access Request for Core CRM)



Who's who in GBU CRM Team

CRM Champion / Data Steward: Evita Markus

See full list of Process Owners and Key Users in Technology solutions HERE

Lead Management:

Our Marketing team in Technology Solutions assigns the Leads, that are entered in SalesForce CRM via the Solvay.com website (webforms), to the correct commercial owner (New Business Development, Account Managers, etc). 

Product Info Team (joao.miranda@solvay.com) in Portugal can help to assign leads to other GBU's if they don't belong to Technology Solutions.