USER ACCESS CONTROL GUIDELINE

  • Post hypercare user access control is fully managed in service one (Helix)
  • User access request will be managed in following category 
    • Employee need view access to their own ECO/SCO intranet 
    • Employee need edit access as space owner to their own ECO/SCO intranet 
    • Employee need view access to another company's intranet 
    • Employee need edit access to another company's Internat 
    • Shared and Non-Human accounts access their own ECO/SCO intarnet

Automatic process:

  • Your account will be automatically imported from Employee center to ECO/SCO Intranet (Solvay One) as long as the profile Is setup correctly base on your ECO/SCO Flag 
  • There may be few days delays as the profile import is done on daily basis 
  • If you may still having issue to access ECO/SCO intarnet base on your company profile,  please raise a Helix ticket so that customer support will help from there

Manual process:

  • You will need edit access as acting as space owner to manage the content/pages with specific spaces in your company's intranet 
  • You will need to contact ECO: Annick.Gysemberg@solvay.com,   SCO felipe.claus@solvay.com in advance to have approval 
  • Please process to helix to raise ticket and input the following:
    • Which space you will need the edit permission as space owner 
    • When you will need the permission to be setup
    • If user training as space owner is required 
  • The request will be reviewed by  ECO: Annick.Gysemberg@solvay.com,   SCO felipe.claus@solvay.com before proceed the setup


Manual process:

  • By default no employee account have cross site access between ECO/SCO intranet 
  • Only ELT members are currently consider as exceptional and approval needed by the platform owner    ECO: Annick.Gysemberg@solvay.com,   SCO felipe.claus@solvay.com
  • Helix ticket is required with such request and will be reviewed case by case 

Manual process:

  • By default no employee account have cross site access with Edit permission between ECO/SCO intarnet 
  • Only Corporate content creators are currently consider as exceptional and approval needed by the platform owner    ECO: Annick.Gysemberg@solvay.com,   SCO felipe.claus@solvay.com
  • Helix ticket is required with such request and will be reviewed case by case

At this stage,  Shared and Non-human accounts are not allowed to access to any ECO/SCO intarnet.

New process is under reviewed and to be investigated further