Introduction

SalesForce CRM Training materials

Who's who in GBU CRM Team

CRM Champion / Data Steward: Pam Accardi

See full list of Process Owners and Key Users in Technology Solutions HERE

Lead Management:

Our Marketing team in Technology Solutions assigns the Leads, that are entered in SalesForce CRM via the Syensqo.com website (webforms), to the correct commercial owner (New Business Development, Account Managers, etc). 

Product Info Team (aishwarya.lambat@syensqo.com) can help to assign leads to other GBU's if they don't belong to Technology Solutions.