No access to SEEQ application

If you are unable to access SEEQ and you have the following error message

     or                     

Please proceed to the following checks:

• I am connected to Solvay VPN. If not: I connect to Solvay VPN and retry the connection to SEEQ.
• I refresh my "Palo Alto | Global Connect" connection:
  • For Chromebook : follow the guidelines of this article
  • For Windows PC :

Display icon the hidden icon "Global protect" or "Network"  or "réseau interne" (clicking the button "hidden icon" on the bottom right corner) 

After Global protect windows open, refresh your connection by click the 3 bar menu on the top right corner and then refresh

No access to data in SEEQ application

• I have requested my access to the SEEQ application using service one. If not: I use the following service request