Tasks to be completed when documenting an operation (from creation to publication)

 1. Enter the Title of the operation / page

2. Add the following Labels : 

    • Scope of applicability: ww, country_accounting 

    • Country or group of countries (if applicable): belux, china, france, italy, lam, nam, uk_ie, bulgaria, dach, netherlands, iberia, poland, latvia, australia, india, japan, south_korea, thailand, singapore, new_zealand, emea_transversal, apac_transversal

    • Unit and Domain according to the List of labels to be used in the Finance Service Line space

      • E.g. 1: WW Operation in Financial Accounting under domain "Central Finance Processes & Compliance":
        • Labels to be used: ww, financial_accounting, central_fin_proc_compliance

      • E.g. 2: France Operation in Financial Accounting:
        • Labels to be used: country_accounting, france, financial_accounting
          (for country operations, the Domain is always country_accounting)


3. Fill in all fields as described above

4. Name the title of each section using OPD methodology naming convention - Infinitive verb without the “to”, mainly action verb...something) - " I do something..."

5. Once the description of the operation is completed, ensure it is approved and published by launching the SBS-Finance approval workflow 


Domain: Treasury Backoffice APAC

Responsibility area: Respect of Treasury Policy Rules

Table of contents 

By default the table of contents displays Heading 1 & Heading 2 (other levels can be added)


Scope

3. Remove the icon when not applicable


ERP

4. Remove the icon(s) when not applicable


Frequency

5. Remove the icon(s) when not applicable

 

References

6. Add the link to SAP transaction(s) (when it exists)



Forms

7. Insert the links accordingly and change the link text with the Form name



Attachments

8. Add the link to attachments or external links




Previous operation << >> Next operation



1. Objective and Scope

1.1. Objective of this Operation

WHY - Describe the objective of the operation


1.2. Scope

Detail the scope (legal entities, etc.)


2. Definitions

Definitions should be added in the Finance Glossary - Add definition and link it to respective Letter in Finance Glossary 

See Finance Glossary:

  • ...


3. Tasks description

WHAT and HOW - Main content of the operation

The content should be mainly organized in 2 levels of Headings to ensure a proper link with the Table of Contents.

Select the level of heading in the "Paragraph" option.

3.1. I prepare the guarantee request, obtain approval from bank signatories, then submit to bank to issue the bank guarantee - Bank of America India

3.1.1. I send the email request to Bank of America along with the BG draft shared by the requester

             Bank of America, Mumbai contact list - mumbai_trade_guarantees@bofa.com, arpan.mehta@bofa.com

3.1.2. I check the PFA vetted text shared by the bank if any content needed to amend.

3.1.3. I contact back to the requester for confirming on the PFA vetted text content.

If there are some changes in the content of PFA vetted text requested by banks, the requester may need to confirm with their beneficiary for the final agreement on the change of content.

*This process may need several communication between TSU, the requester, the beneficiary and the bank in order to reach its final PFA vetted text version which agreed by both the bank and the beneficiary.


3.1.4. I confirm the final PFA vetted text to the bank in order to proceed with BG request in CashPro Trade function


3.1.5. I place the BG request in CashPro Trade function

3.1.5.1. Log on to CashPro and click "Trade" on the menu bar


3.1.5.2. Click "Transaction" and select "Transaction Create" for create new BG request


3.1.5.3. Ensure that the instrument type is "Guarantee" then click "Continue"

3.1.5.4. Input "Customer Reference" - as it is free text i.e. you can input AODOCs reference no. here.

                      Then select "Use Routing Instruction" and click "Continue"

 For India- Select "Bank of America - Mumbai Guarantees"


3.1.5.5. Input below fields:

Send via:    Courier
Expiry Type:   Open/Fixed  - depend on the content of BG draft
Letter Amount:   Per BG request amount
Currency:    Per BG request currency

3.1.5.6. Select Application Party ID by clicking

For India entity 5955/6059 - Select Party ID no. 62057361701

then click "Continue"


The address will be popped up automatically as below.

3.1.5.7. Select "Beneficiary" by clicking

If there is no previous record for this Beneficiary, we need to click "Create new Party"

Input the " Transaction Party details" and "Transaction party type" then click "Save"

3.1.5.8. Add details in "Additional Conditions" 

1. The account number of requesting entity  

5955 - A/C 620573617023
6059 - A/C 620573617015

2. The expiry date 
3. The claim expiry date (if any)

then click


3.1.5.9. Attach the confirmed PFA vetted (BG Draft)

        1. Click "Manage Attached documents"

2. Choose file to upload

3. Select "Guarantee - Other Applicant Document" then click "Upload files"

3.1.5.10. If you have any Special Instruction to bank, you can insert in below part

3.1.5.11. Check the correctness of your input by screenshot your input and send an email to BofA for checking (email: mumbai_trade_guarantees@bofa.com )

and while waiting for the confirmation from BofA, pleasw always click "SAVE Incomplete"

3.1.5.12. Once received the reply from BofA, if need correction, please correct and resend to BofA for final checking.

3.1.5.13. If there is no need for correction in the request, then pls click "SAVE"

3.1.6. I send an email to request the approval from 2 authorized signers


3.1.7. I notify BofA team for the completeness of approval process, once 2 of authorizers approved in CashPro.

3.1.8. Once BofA issued the original BG, BofA will send mail with PDF copy of original BG and also ask for the dispatch address of the original BG.


3.1.9. I share the copy of original BG with the requester and also reconfirm with the requester or local treasury for the dispatch address and how we are going to pickup the original BG i.e. by mail or by sending messenger to pickup at bank branch and then reply back to BofA team.


3.2. I prepare the guarantee request, obtain approval from bank signatories, then submit to bank to issue the bank guarantee - Thailand

3.2.1. I send an email request along with the details of BG to Relationship managers or Bank Guarantee issuing teams

Contact points: 

Kasikorn Thai Bank - santiphong.c@kasikornbank.com, patcharee.san@kasikornbank.com, nopparat.kw@kasikornbank.com, juraluck.k@kasikornbank.com

TMB Thanachat Bank: sittikorn.kit@ttbbank.com, petch.kum@ttbbank.com, kornkanok.von@ttbbank.com

3.2.2. I fill in the BG request form which was shared by the Bank.

Kbank BG request form

TH 0366_Kbank_BG request form_022-2566_Bath_08.02.23.pdf


3.2.3. I reach out to the company authorized signers to sign on the BG request form with company seal.

3.2.4. I submit the signed BG request form (both PDF copy and original signed bank form) back to the banks for receiving the issue original BG from the banks.



3.2.5. I receive the issued original BG from the banks and share the PDF copy and submit the original BG to the BG requester.



...

End of document.