• At Spin-off,  9th Dec  2024, the current  solvay.com will splited into  ECO and SCO Internet 

• There will be brand new design / user interface (UI) change on ECO & SCO Internet

• New URL for ECO & SCO Internet.

• New back-end URL for ECO & SCO Drupal for contents contribution.

Clone and delete. This means:

• One front end Internet website for ECO
• One front end Internet website for SCO
• One back end for ECO (for contents contribution)
• One back end for SCO (for contents contribution)

Before logging an INCIDENT:

Logging an INCIDENT: follow the procedure for faster resolution.

Before logging an INCIDENT:

• YOU have been identified as a content owner to one of the Internet site
  • If you are a CONTENT CONTRIBUTOR and has an access issue into the back end content management system, please raise a Service ONE INCIDENT ticket (see below).

Logging an INCIDENT: follow the procedure for faster resolution.

Before logging an INCIDENT:

• YOU have been identified as a content owner to one of the Intranet's spaces (GBU or Functions)
• YOU have updated all the necessary media in Keepeek but the assets do not appear when uploading via Drupal interface, then please raise a Service ONE INCIDENT ticket (see below).
• If you have an issue with Keepeek app itself, please raise a Service ONE INCIDENT by selecting the application " Keepeek"

Logging an INCIDENT: follow the procedure for faster resolution.

There is known constraints on the bandwidth limit of CDN for video usage in Internet site

• Specially for large video used in our Internet websites,  with high volume of visit may consume huge number of CDN bandwidth
• Maintenance team will keep monitoring the CDN bandwidth usage during new site launch and notify business owner of forsee the over usage of bandwidth cased by video 
• Support team will follow the following procedure to fallback the keepeek video URL to reduce the bandwidth usage