Connect to the home page SOLVAY and click on "Service one digital Workplace"

Select " Report an IT Issue" on  Service one 

Fill in the form to submit an incident

1- Check the box and select the type or the issue (If it's an Application issue, IT service issue,  Hypercare issue ..)

2- Once you choose the type of the issue, you will be able to select from the list the exact detail issue

3 - Fill in the other mandatory fields (Select a description, the urgency..). Then, you submit the request