Connect to the home page SOLVAY and click on "Service one digital Workplace"

Select " Report an IT Issue" on  Service one 

Fill in the form to submit an incident

1- Check the box and select the type "An Application Issue"

2- Once you choose the type of the issue, you will be able to select the application "ONE LIMS (Agilab)" 

3 - Fill in the other mandatory fields (Subject, Description, the urgency..). Then, you submit the request