1. Workshop preparations.


Documentation reviewed and created:


cc Bongiorno-ext, Alix , Roscetti, Nicolas  would you share the documents you have collected and created below?

Whatwhywhere
Miro boardmeant to gather how products exist within the customer journeyhttp://
Simple architecture and flows=





Possible approaches before workshops.


ApproachPossible splitsPros and cons
Process based value stream 

Are the  processes  complex and vary significantly across product lines or departments.?

Possible value streams to map:

Sales and Marketing Value Stream

  • Steps: Market analysis, customer outreach, sales strategy development, promotional activities, customer relationship management.
  • Goal: Attract new customers and maintain strong relationships with existing customers.

Data Management Value Stream

  • Steps: Development, data collection and storage, data analysis,.
  • Goal: Ensure effective use of data for decision-making.
  • Benefits: Focuses on optimizing specific processes, and improving efficiency.
  • Example at syensqo: R&I , manufactoring, distribution with distinct value
  • Cons: conflicts on GBU are not handled by the streams but for IT/additional alignment needed
GBU like Value Stream

Are the customers (Through GBUs?) having diverse needs and require tailored products or services?


Possible value streams to map:

GBU-example Value Stream

  • Customer (aka market?) Segment: Companies producing household goods, personal care products, cleaning products.
  • Steps: Product development, production, quality control, packaging, branding support, logistics, and regulatory compliance.
  • Goal: Deliver high-quality chemicals used in consumer goods, ensuring compliance with safety regulations and supporting branding and marketing efforts.
  • Benefits:

Enhances customer satisfaction, allows for customized solutions, and improves responsiveness.

Example: GBUs listed

  • Con: Less synergies on solutions 
Types of product namely: material vs consumer producstAre the products having  distinct processes, regulatory requirements, or customer bases.?







Worshop

Which customer to start mapping?