The previous line manager, the end user leaving the company or any other legitimate requestor (e.g. project manager) are responsible to remove any end-user access rights not anymore necessary.
First, connect to the Service One portal.
- 1. Simply click on "Application Access Request (Generic)" in the Home page:
You can also find this request in the catalog tab or in the searching bar.
- 2. You can select to request the access for someone else by clicking on Edit in the "Request for" section.
In this case both the user and the requestor will get the ticket updates.
- 3. Verify the user information & click on next.
Then fill in the ticket :
- 4. Select the "Type of request": "Deactivation"
- 5. Select "ELN (IDBS)" as the System
- 6. Click on the GForm
- 7. Fill the GForm
- 8. Once GForm is sent, Go back to your Service One page and Confirm by ticking the check-box.
- 9. Add "Additional information" if needed
- 10. Click on Submit request to complete the service request
