Training materials
After watching the Onboarding Training Video and Presentation, the best practice is to receive training from a colleague or counterpart in your team already using the CRM Process
Novecare specific training guides are available in the Novecare CRM Key Users file. If you do not find what you are looking for in the Key User File, additional training guides are available here
Who can help you in the Novecare Team?
Global Support : Pam ACCARDI, CRM Program Manager
Opportunities : Dan Nguyen (EMEA/LAM/NAM), Mildred Estrada (APAC)
Leads & Samples : Aude Trepier
Additional support is available from our Key Users
Other
Join the Novecare Chatter Group to keep updated on tips and tricks or announcements regarding CRM