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Issue
The Mobility solution streamlines logistics and warehouse execution by providing automatic real-time data capture and updates, and facilitates the effective and efficient processing of the inbound, outbound and internal goods movements. Therefore, Syensqo has implemented Neptune based Mobility Solution (In short, Neptune Solution), which is a set of mobile applications developed based on Neptune platform integrating with SAP ECC backend programs.
- As transitioning into SAP S/4HANA, it is a good opportunity to review the current customized Neptune solution and also assess some other options, either the SAP native mobile solution or 3rd party solution, so to implement a standard, simplified and future proof mobile solution across Syensqo.
- KDD014 (Reference 3) describes that as part of the transition into SAP S/4HANA, the SAP WM module is obsolete. Also for that reason, the current mobility solution should be reviewed.
Recommendation
The recommendation is to keep on working with the Neptune applications. It is advised to work together with a vendor offering prebuilt functionalities which can support logistics and EWM functionalities in SAP S/4HANA. Functionalities for which the vendor does not offer a prebuilt solution will be built from scratch in the Neptune platform. The general guideline for the mobility solution is to keep it simple and intuitive for the end-user.
Background & Context
Explain the context in which the decision is being made.
Mobility solutions facilitate the effective and efficient execution across all warehouse processes:
- Inbound examples:
- Goods receipt for purchase order
- Putaway in Warehouse Management
- outbound
- Examples:
- Picking
- Packing
- Examples:
- production integration
- Examples:
- Staging to production
- Goods receipt for process order
- Examples:
- internal goods movements:
- Examples:
- Physical inventory counting
- Ad hoc movement in Warehouse Management
- Examples:
Neptune is a Norwegian company that sells and distributes Neptune platform to design and deploy mobile applications which can interface with SAP. In Syensqo the Nereid project rolled out the mobility solution of Neptune across the organisation.
Syensqo Neptune Solution, sitting on Neptune DX Platform Planet 8 module, includes a set of business tailored applications and developed zebra devices, which support and manage on the site logistics operations, from goods receipt, material consumption, production declaration / goods receipt, to the internal goods movements, to all the way through outbound processing such as picking, packing and loading controls etc.
Assumptions
Clearly describe the underlying assumptions which informed or limited the choices available, or impacted the decision: cost, schedule, regulatory requirements, business drivers, country footprint, technology, etc. Include links as necessary. This section is important because a future change in circumstances might invalidate some key assumptions, which then prompts a decision to be revisited.
- The current Neptune solution covers functionalities of Logistics, Warehouse Management (WM) and Plant Maintenance (PM). The Plant Maintenance Functionalities are covered in the EAM - Mobility Solution KDD and not further discussed in this document.
- The business requirements for mobile functionalities are expected to be refined further during the detailed design phase.
- The focus during detailed design is to keep it simple. This will ensure intuitive and efficient registration. The UX design should focus on minimizing user inputs, utilizing device features such as barcode scanning, and providing clear navigation paths.
- Language requirements for the mobile applications are covered in a separate KDD (Reference 5) and in detailed design.
- This document assumes the recommendation of KDD014 is followed in the future design meaning EWM will be implemented.
- For sites to be rolled out the mobility solution, the scale of required hardware and infrastructure will be assessed during the detailed design phase.
Constraints
Capture any constraints or limitations inherent to the recommended option. This could be aspects which, if changed or removed in future, could cause the decision to be revisited or invalidated. For example, a constraint might be that a new product has significant gaps in important functionality, which caused an older alternative to be recommended. If those gaps are closed in future, this might cause the decision to be invalidated.
By understanding the below challenges, we can mitigate risks and optimize the Neptune-based mobile solution to meet the Syensqo specific needs for logistics operation.
User Experience (UX) in Mobile Context: Although Neptune allows for custom UX design, which can lead to a highly tailored user experience, however, inconsistencies or complex functionalities may impact user adoption and productivity. So to ensure the intuitive and efficient workflows that align with logistics processes, the UX design should focus on minimizing user inputs, utilizing device features such as barcode scanning, and providing clear navigation paths.
Mobile App Lifecycle Management: Neptune solution is not an one-off implementation, but requires Syensqo to manage the mobile application lifecycle and ensure the mobility solution is compatible with evolving SAP releases, operating system updates, and device changes. This may involve continuous software update and version management etc., which requires proactive planning and regular maintenance.
Vendor Support and Roadmap: Dependency on Neptune as a third-party solution provider necessitates understanding their support policies, product roadmap, and future compatibility with SAP updates. Regular communication with Neptune regarding updates, patches, and new features is essential to stay current and leverage enhancements.
Impacts
Process and functionalities:
- S/4HANA will introduce changes in the processes, role definition and authorization concepts. These will impact future functionalities in the mobility solution. The current functionalities in place in the mobility solution will be reviewed.
- If Syensqo decides to go forward with the Neptune solution, the migration from SAP ECC integrated Neptune Solution to S/4HANA integrated solution requires Process Re-engineering & Feature Alignment with the ERP Rebuild solution design.
User Training and Change Management:
- Sufficient and qualitative end user training across all relevant warehouses is required for a successful implementation.
Data Mapping and Conversion:
- Data structures and data models in S/4HANA differ from ECC. The Neptune Solution must accommodate these changes and ensure data integrity.
Business Rules
The decision may translate into business rules which enforce the decision and will require configuration. List these business rules here. For example, "An Outline Agreement cannot be created via the RFQ process. An awarded RFQ can only result in a Purchase Order".
- Potentially, the selected mobility solution should be rolled out to all the Syensqo Manufacturing Plants, DCs (Distribution Centers) operated and managed by Syensqo, R&I Centers and Spare part warehouses. Defined processes and further updates will be determined during the detailed design phase.
- Warehouses for which a Warehouse Management System will be implemented based on criteria defined in KDD on Mobility Solutions in Warehouse Management will have sufficient mobile devices to support the execution of their Warehouse Management processes.
Options considered
List the options (viable options or alternatives) you considered. These often require a longer explanation with diagrams, or references to other documents (links are best, but attachments are also possible). Use enough detail to adequately explain what you considered so that a project or business stakeholder reviewing this decision will not come back and ask "did you think about...?"; this leads to loss of credibility and questioning of other decisions. This section also helps ensure that you considered enough suitable alternatives rather than just copy/pasting SAP's recommendations.
Option A: SAP standard solution
Describe the option in sufficient detail for a reader familiar with the subject matter to understand it properly
From logistics perspective, SAP is offering the SAP Inventory Manager:
SAP Inventory Manager is a complete wireless inventory management solution. It provides the company with the tools to improve and manage inventory levels, efficiently fill customer orders, and track the movement of materials using mobile devices with scanning functionality. The mobile application accesses the SAP Enterprise Asset Management (EAM) solution and provide the technicians and warehouse staff with the ability to execute stockroom operations in an automated and seamless way.
Inventory Manager can be deployed on a wide range of mobile devices, such as phone, tablet and windows mobile devices. It supports19 different languages. Refer to List of Languages Supported by SAP Inventory Manager in below section See also.
From Warehouse Management perspective, SAP is offering the X
Option B: Neptune-based Solution
Describe the option in sufficient detail for a reader familiar with the subject matter to understand it properly
Based on business requirements the Neptune applications will be built with leveraging the current functionalities.
Option C: Third party vendor
Describe the option in sufficient detail for a reader familiar with the subject matter to understand it properly
Option D: Option Title
Describe the option in sufficient detail for a reader familiar with the subject matter to understand it properly
Evaluation
Outline why you selected a position. The best format could be a pro/con table (sample below), but is up to you as the author. You must consider complexity, feasibility, cost/effort to implement, but also ongoing operational impact and cost. You must consider the program principles and explain any deviations in detail. This is probably as important as the decision itself.
Option A: SAP standard solution | Option B: Neptune-Based Solution | Option C: Third Party Vendor | |
|---|---|---|---|
| Functional Fit |
|
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| Integration |
|  Although it can be tightly integrated with SAP, it is not as seamless integration as the standard SAP solutions. |
|
| Usability |
|
| Con |
| Offline Capabilities | No offline capabilities if required to operate in a remote area without network. |  Offline capabilities can be used if required to operate in a remote area without network. | Offline capabilities can be used if required to operate in a remote area without network. |
| Implementing effort and Change Management |
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| |
Scalability and |
See also
Insert links and references to other documents which are relevant when trying to understand this decision and its implications. Other decisions are often impacted, so it's good to list them here with links. Attachments are also possible but dangerous as they are static documents and not updated by their authors.
